It’s crucial. A fundamental feature of a strong leader is good communication, which is a core leadership role. Effective communication and effective leadership are inextricably linked. As a leader, you must be an excellent communicator at the organizational, community, and group levels, as well as on a global scale.
You must be able to think clearly, communicate ideas, and share information with a wide range of people. You must learn to manage the quick flow of information within the business as well as between customers, partners, and other stakeholders and influencers.
There are 3 important facts about communication for leaders.
Authenticity counts — a lot
Be truthful and sincere. Find your own voice; stop speaking in corporate jargon or sounding like someone you’re not. Allow your communication to reflect who you are, where you are from, and what you value.
People desire, appreciate, and will follow genuine leadership. So, instead of worrying about eloquence, focus on being genuine. Don’t try to hide who you are. People will never gladly follow someone they believe is dishonest.
Visibility is a form of communication
Don’t be out of sight if you want to converse effectively. Don’t be known solely through your emails and formal communications. Be available, visible, and present. Putting yourself “out there” on a constant and predictable basis demonstrates to others what kind of leader you are.
People must see and feel who you are in order to connect with the task you want them to do. Find opportunities to communicate with all of your stakeholder groups, even (or especially!) while communicating during a crisis.
Listening is a powerful skill
A good communicator is also a good listener. When you listen carefully, you obtain a clear understanding of another person’s point of view and information. Listening helps to build trust, respect, and openness.
Active listening is an essential component in coaching others. Allow folks to voice their grievances. Pose strong questions that elicit responses that reveal what individuals truly believe and feel. And listen carefully and respectfully to what is said—and what is left unsaid.