Being an expert in communication often entails being confident in your own abilities in situations when you are unlikely to feel at ease.
Which are the two qualities you need in communication?
You need two qualities: confidence and empathy, whether you’re attempting to organize a group of people, strike up a conversation at the bus station, calm someone down, or tell someone you don’t understand what he’s talking about.
Self-confidence is the belief that you have the ability to communicate effectively. Empathy allows you to comprehend, but not necessarily agree with, other people’s points of view, ideas, beliefs, and feelings.
Self-confidence
It is critical to note that self-assurance does not imply arrogance; the latter happens when someone has an overblown view of their own importance. A person who communicates arrogantly attempts to impress others, whereas a self-confident person does not consider whether or not others are impressed. People who are self-assured are more concerned with mutual regard, consideration, and understanding.
People who believe in themselves are courageous, and they communicate with others despite their anxieties or worries. Self-assured people act, rather than waiting to feel confident before communicating.
Empathy
People with good communication skills want others to feel good when they communicate with them. Empathy-based communication is the most effective approach to doing this.
To be sympathetic does not imply being submissive; servility identifies a person who is unduly concerned with obtaining favor or entering into the graces of another. Being empathic simply It implies wanting to identify and comprehend another person’s position, point of view, thoughts, and feelings.
It does not imply that you must share his beliefs, opinions, or sentiments. It does not even imply that you must master your circumstances. You can demonstrate that you are interested in another person’s circumstances and that you are willing to respond to their wants and feelings without taking control.
Empathetic people understand how to use their own experiences to comprehend what others are saying and feeling. However, I only use this ability as a starting point, not as an end in itself.
When you communicate with empathy, you acknowledge that you and your interlocutor have differences, but you do not allow these differences to impede conversation. Empathy connects individuals, promotes trust, and can make communication easier and faster.