AbleToTrain von Willing & Able

Effective communication involves expression and listening

What is communication? 

“Notification, news, news, report, relationship, connection” are all examples of communication. Communication allows us to share knowledge and build relationships.

The quality of communication in a relationship, whether it is a couple relationship, kinship, friendship, collegiality, or professional relationship, has a substantial impact on its quality.

We exchange information about what we think, feel, want, enjoy, and dislike, as well as our needs, action plans, expectations from others, and the need to be helped through communication and other means.

Two elements in effective communication – speech (expression) and listening

Both expressing and listening must be done correctly in order for the message we wish to send to reach the individual or people with whom we are interacting.

When our message is misunderstood or not received at all, we must determine what went wrong: expression, listening, or both.

It’s critical that we say what we mean, how we mean it, and when we mean it.

Let’s express ourselves

Some of you may find this hard to comprehend, but there are people who examine some aspects, aim to transmit them, but do not deliver their message plainly and clearly, while yet expecting others to understand what they want. 

In such circumstances, the recipients of this obnoxious language may be unaware that they are being communicated with. As a result, they can’t figure out what was supposed to be sent.

What do we say

Is our interlocutor mentally, emotionally, and intellectually ready to listen to us? We may talk for ourselves without being properly heard if we express ourselves without considering this component, or we may produce an emotional tempest in the interlocutor, resulting in rejection or hostility. If we choose to express ourselves in whatever setting, we must accept the repercussions.

How we say

In order to enhance message transmission, it is vital that the chosen language, tone of voice, and body language support the expression through speech. If our emotions and body language transmit something other than words, the person we’re talking to can pick up on the message we’re sending through our emotional state or body language and ignore or reject the message we’re sending through words.

We must ensure that our emotions, body language, and words all express the same message if we want our message to be received as well as possible.

When do we say

Is the date and location correct? The identical message can be received better or worse depending on the time of day. Are the conditions outside favorable? Is background noise a barrier to good communication? 

Is the person we’re speaking with in an appropriate emotional state to hear and absorb our message? These are important considerations to keep in mind when communicating, especially if we want our message to be received as successfully as possible.

In order to have effective communication in interactions with others, we must know how to express ourselves. However, we must be vigilant and observant.

Active listening 

If we want a conversation or presentation to be fruitful, we must listen. Let us not only do it formally from the outside. But don’t forget to listen to what our interlocutor has to say. Take a closer look at him. Keep an eye on how he communicates, both orally and nonverbally. Let us try to empathize with him so that we can “listen” to his emotions.

During the active listening process, it is vital to be open to the point of view of the person with whom we are communicating. We will stifle communication if we rush to categorize his words. Our capacity to hear what he has to say will be severely limited. It is not necessary for us to agree with everything he says. All we have to do now is pay attention.