Many articles describe how to communicate, including nonverbal communication approaches. This isn’t to imply that the message isn’t vital. As a result, we must consider how to format our communications. What makes a message strong and effective? What can we say to stimulate the interest of our interlocutors?
We must examine what the interlocutor wants to hear before we craft our message. Consider how frustrating it is to be lectured on life lessons when we are experiencing difficulties. Or when you’re in need of money and the person you’re chatting with advises you to look for work. Consider what you’d like to hear if you were the interlocutor, and write it down as you’d want to hear it!
Depending on the situation, use the proper terminology. When dealing with supervisors, at work, or with clients, you can be informal with friends, that is, converse informally and crack another joke, but most of the time, a professional language is required.
Make the most of the grammar rules you learned in elementary school when writing a message. Nothing irritates me more than hearing someone who frequently disagrees, stutters, or, in writing, doesn’t know how many “ii” to add at the end of words and ends up putting a comma between subject and predicate. Such blunders damage a person’s reputation.
When creating a message, we must only provide the information necessary for the interlocutor to comprehend it. Communication is made more difficult by entering unneeded, duplicated information that functions as a sort of weight. If someone asks what time it is, we should tell them we have a Swiss clock that is one thousandth of a second off from the precise time.
If you haven’t double-checked the information or know it’s wrong, don’t share it. Even if you claim to have learnt this from others and say the same, you cannot claim to follow this rule because you are aware that “others” are unreliable sources. To put it another way, speak about what you know rather than what you’ve heard!
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